Wednesday, January 25, 2023

NCIS on the Go - Keat Hong Family Clinic @ Choa Chu Kang


As I only had to take my Lucrin jab and not see any doctors or do any other treatments/ tests on Wed 26 Jan 2023, Dr Samuel suggested that I go to one of the NCIS on the Go locations to do it as the waiting time is shorter, and might be more convenient to get to from home. 

NCIS on the Go programme offers 3 convenient locations in the West region, for cancer treatment and care to National University Cancer Institute Singapore {NCIS} patients. These are located at Jurong Medical Centre {5 mins from Boon Lay MRT station}, Keat Hong Community Club {5 mins from Choa Chu Kang MRT station} and Frontier Family Medicine Clinic {5 mins from Clementi MRT station}.

Basic oncology service is provided by their professional, trained oncology nurses and it is as safe as undergoing the procedures in the hospital. Should an emergency or critical situation occur, the patient will be sent to the hospital via an ambulance.

The main services offered include:
  • 0900hrs - 1000hrs: blood-taking only
  • 1000hrs - 1200hrs: flushing/ dressing/ care of central venous line only
  • 1200hrs - 1600hrs: s/c injection for chemotherapy, non-chemo injections and vaccines only
Lunch is from 1300hrs - 1400hrs.

No walk-ins are allowed, and NCIS patients need to make an appointment at least one day in advance, before 3pm. Appointments made after 3pm will be scheduled for 2 working days later. 


I chose to do my Lucrin jab at Keat Hong that day and my appointment was for 12.30pm. It was very easy to get to Keat Hong Community Club from Choa Chu Kang MRT station, exit B. However, finding my way to the Keat Hong Family Clinic inside the Community Club took a while as the directions were not very clear and the escalators don't seem to go to Level 3. You have to take the lifts.  

I arrived earlier about 12 noon and the staff at the registration counter told me to go to Room 2. There were no other patients when I arrived. 


Apparently, NCIS on the Go @ Keat Hong only rents a room from the Family Clinic there and there is no need for registration on the day of your appointment. Just inform the nurse at Room 2 when you are there and wait for her to call you in. 

Since I was wearing a hoodie and hat, and walked from the MRT station, my temperature was higher than usual {38°C} so the nurse told me to wait a while and see if my temperature fell as if I had a fever, she had to call Dr Samuel to check what to do next.

I took off my hoodie and hat and waited for about 10-15mins. Luckily, my temperature fell {37.3°C} so she allowed me to proceed with my jab. Was very thankful for that as I did not want to come back another day for my jab if I could help it!

After checking my vitals, she video-called her colleague for the colleague to verify my ID again and check the medicine that she was going to give me. Impressed that they are still thorough like that. 


Overall, it was very fast with hardly any waiting {except for my temp to drop} and was all over in about 15 mins. I reckon if I can do without going to NUH for just my jabs or blood tests, I will come here to Keat Hong instead. 

I wonder why NCIS on the Go is only offered in the West region of Singapore. They really should open up more locations around the whole island for the benefit of their patients... the crowd and wait at NUH Cancer Clinic is really horrible most of the times. 

*****

Follow my breast cancer fight on the blog, Facebook or Instagram {#AiFightsCancer}

Before mastectomy and breast reconstruction surgeries

After mastectomy and breast reconstruction surgeries
Surgical Drains Removal After Mastectomy and Breast Reconstruction 

Adjuvant Chemotherapy and Herceptin Injections

Tuesday, January 17, 2023

Breast Cancer Fight: Third Chemotherapy and Herceptin Jab Session


Two down, two more to go. Seems quite fast that I'm past the halfway mark with my chemotherapy treatment. But truthfully speaking, living through it is a sloooow torture... After reading other people's experiences, I know I don't have it as bad, but still during the worst of it, I wouldn't want anybody to go through it at all. 


I went for my third chemotherapy and Herceptin jab session on Tue 17 Jan 2023, just a few days before Chinese New Year. My blood tests and check-up with Dr Samuel was on Mon 16 Jan 2023 and as my test results seemed ok, he cleared me to go for my chemo session the next day.

As I'd already shaved my head, Dr Samuel said I don't need to do the scalp cooling anymore. He also prescribed me stronger painkillers {Anarex}, lozenges and melatonin to help me sleep better.

As usual, I registered for my session an hour before on the OneNUHS app and verified by identity at the counter on arrival. The staff there wrote down the wrong queue number so another staff there checked and said that I was supposed to go to Level 10 to see my doctor {Chemotherapy Centre is on Level 9}, and my chemo session was the next day. 

I told them I already saw my doctor the day before, and my chemo session was that morning. My doc confirmed it and it also does not make sense that I received notification for SMS and the app that asked and allowed me to register for my chemo session if it was meant to be for the next day.

Another staff came by and also repeated to me the same thing about what the system shows. After back and forth for 5-10 mins, finally one of the staff realised that they were checking on the info for another patient as the first staff wrote down the wrong queue number.......... 

Oh well. Still managed to check my vitals and get to my chemo session on time at 8.30am since I arrived early. 


This is what my third chemotherapy session was like:

0800hrs Arrive at hospital
0810hrs Verify ID with counter {registered 1hr earlier with OneNUHS app}
0820hrs Check vitals and the pharmacy will prep medicine
0825hrs Go to Chemotherapy Bay
0830hrs Cannulate and run through with saline
0850hrs Run pre-meds drip for anti-allergy and to protect stomach for 15mins 
0907hrs Start Docetaxel drip for 1hr
0910hrs Herceptin jab on right tummy
1005hrs Saline drip flush for 10mins and toilet break
1025hrs Pharmacist came to dispense home meds and Peglasta syringe 
1030hrs Start Cyclophosphamide drip for 30mins
1105hrs Take out hand canula
1110hrs Go to pharmacy to collect anti-nausea meds as pharmacist wanted to 
              check if I needed it before dispensing it but did not come back in time
1115hrs Go home


My third chemo session was much shorter than my first and second sessions without the scalp cooling treatment. Much prefer it this way... 

I think the nurses also started treatment earlier at 8.30am {instead of the usual 9am+} to pack more patients in as they close during public holidays... and there were 2 CNY public holidays coming up the week after.  

Read about my first chemotherapy session experience to find out more on what it's like at a Chemo Bay and some tips for having a more pleasant session


*****

Follow my breast cancer fight on the blog, Facebook or Instagram {#AiFightsCancer}

Before mastectomy and breast reconstruction surgeries

After mastectomy and breast reconstruction surgeries
Surgical Drains Removal After Mastectomy and Breast Reconstruction 

Adjuvant Chemotherapy and Herceptin Injections
 

Tuesday, December 27, 2022

Breast Cancer Fight: Second Chemotherapy and Herceptin Jab Session



I took my Dexamethasone pills {8mg} correctly for the 3 days for a start, and the session itself went quite ok. I thought it might end a bit earlier than the first session but since I had to get the scalp cooling cap fitted properly again, it took about the same duration. 

The nurses informed me that not all of them are trained for scalp cooling cap fitting so I had to wait until about 11+am before one of the trained nurses arrived at the Chemo Bay {F12} to assist me with that. Most of them know how to operate the machine though. 

It seems as if they have a limited number of caps for each size, so if you are doing scalp cooling therapy during your chemotherapy sessions, I suggest that you try to start your sessions as early as possible so that you have a higher chance of getting the correct sized caps and starting your sessions on time. 


I remembered to bring a small back support pillow and gloves for extra comfort so that was good. It seems as if I'm the only one that feels so cold at the Chemo Bay haha... I used 2 blankets, wore long pjs, long socks and gloves and still felt a tad chilly. 

Maybe because I'm sitting there so long, and maybe because of the scalp cooling therapy too. Other patients I saw, who are mostly older folks, wore usual t-shirts/ shirts and berms or pants and used just 1 blanket. 

Didn't feel like watching any shows so just passed the time reading my book and watching CNA. No appetite for lunch so just ate an almond croissant and drank Koi Earl Grey milk tea with coffee jelly. 


This is what my second chemotherapy session was like:

0815hrs Arrive at hospital
0820hrs Verify ID with counter {registered 1hr earlier on One NUHS app}
0830hrs Check vitals and the pharmacy will prep the medicine
0845hrs Go to Chemotherapy Bay
0900hrs Chemo Bay nurses start to come in
0910hrs Chemo Bay nurse checked verified my ID 
              Started scalp cooling cap machine and IV preparation
0915hrs Toilet break
0920hrs Cannulate and run through with saline
0945hrs Run pre-meds drip for anti-allergy and to protect stomach for 15mins
              Start scalp cooling therapy
1015hrs Right arm started to feel weak and hurt a bit. Only a while.
1030hrs Flush pre-meds with saline
1035hrs Toilet break
1045hrs Lucrine jab on right tummy, Herceptin jab on left tummy
1100hrs Toilet break
1110hrs Work scalp cooling caps - L for blue inner cap, M for outer cloth cap
              Start scalp cooling therapy
1125hrs Pharmacist came to dispense home meds and Peglasta syringe {to boost 
             white blood cells to fight off infections - will be kept at the Chemo Bay 
             fridge and to collect before going home} 
1155hrs Start Docetaxel drip for 1hr 
1305hrs Start Cyclophosphamide drip for 30mins 
1345hrs Toilet break
1355hrs Saline drip flush for 10mins
1400hrs Continue with cooling cap therapy for extra 1.5hrs post-chemo 
1430hrs Take out hand canula
1530hrs End scalp cooling therapy and wait 5 mins with cap on
1545hrs Collect meds and leave Chemo Bay
1600hrs Go home


My hair dropped a fair bit more after I took off the caps for the scalp cooling therapy. I'd say it has dropped about 70% since chemo started. Doesn't seem to be working well for me but I think I'd just continue to use it during my chemotherapy sessions {2 more after today!!} as the nurses say it may help with faster hair recovery/ regrowth after chemotherapy ends too, even if it did not help much for reduced hair fall.

To say that I'm not sad or affected would be a lie but I know that this is just a passing phase...

There were about 3-4 nurses at the Chemo Bay today. As usual, it was quite busy but the nurses were still all very attentive and patient, not letting the stress of their work affect their attitude and behaviour. 

I must say that most of the nurses I have met at NUH are like that for all the different clinics I've been to. Cheerful, friendly and kind. They try to show empathy and don't talk down to you. Some would really go the extra mile to assist you with your needs and questions.

Counter staff, like those at registration or payment counters, are different though. Yes, they are polite, but they are mostly "customer service polite" without much empathy and more efficiency-based. You can tell that they would want you to pass through their counter as quickly as possible so that they can attend to the next customer. They handle stress of a different kind and I've seen them let out their frustrations a few times to the customers, albeit in a controlled manner.   

Read about my first chemotherapy session experience to find out more on what it's like at a Chemo Bay and some tips for having a more pleasant session


*****

Follow my breast cancer fight on the blog, Facebook or Instagram {#AiFightsCancer}

Before mastectomy and breast reconstruction surgeries

After mastectomy and breast reconstruction surgeries
Surgical Drains Removal After Mastectomy and Breast Reconstruction 

Adjuvant Chemotherapy and Herceptin Injections
   

Monday, December 5, 2022

Breast Cancer Fight: First Chemotherapy and Herceptin Jab Session


My first adjuvant chemotherapy and Herceptin jab cycle {Mon 5 Dec 2022} did not start off right. Le sigh.

Firstly, I had set my phone alarm to remind me to take my Dexamethasone pills in the morning of the day before my first session, but I still forgot and went out to exercise so took it later in the afternoon when I returned... and pushed back the second dose too.  

Secondly, I accidentally took only ONE pill {4mg} for the first 3 doses and only realised I was supposed to take TWO pills {8mg} each time during my chemo session oops... it was because I was booked for 2 chemo sessions so when they gave me 12 pills, I thought I was supposed to take only ONE pill for each dose, since I had to take 6 doses per cycle. Quite silly but not an inconceivable mistake to make right??

Thirdly, and this is not my fault, the NCIS Pharmacy dispensed only 10 pills when I was supposed to receive 12 {3 days x 2 doses x 2 pills} for 1 cycle. I only realised this when I checked my pills at home while taking my first dose. This is the first time I was given the wrong amount of medicine so was quite surprised. Who is to know you are supposed to count your pills when you leave the pharmacy?? I didn't. Anyway, I told Dr Samuel and he said to just inform the pharmacy to give me the missing pills and luckily, they didn't make a big fuss and gave it to me with no trouble, just some time wasted.

Finally, and this got me a tad annoyed & sad, my cooling cap wasn't fitted properly.  It was too small and precisely the way the manufacturer said patients should not wear it. I will explain more further down in my post.  

But other than these little glitches, overall I reckon my first chemo session went pretty well. The nurses at the Chemo Bay were attentive, although quite busy since it was full-house, and the patient cubicles were spacious, clean and comfortable. Did not feel sick during the session or in the initial 2 days after. 


There are I reckon 5-6 Chemo Bays at NUH Chemotherapy Centre.

Each Chemo Bay has 2-3 nurses stationed there and two toilets. There are 10 patient cubicles and each cubicle can house 1-2 patients who receive treatment on a recliner chair. When you have an appointment for your chemotherapy session, you are allocated a cubicle but actually once you reach the Chemo Bay for your appointment, you may choose whichever cubicle you like on a first-come-first-serve basis. 

I was at Chemo Bay F15 for my first session.


Note: The green recliner chairs seem newer than the blue recliner chairs. They also have a longer leg rest. However, the blue recliner chairs come with their own side tables which will be useful during the session as you don't need to reach far to get your food/drinks. 

Each cubicle also has a TV {think local channels only}, a table and computer for the nurses to use when they check and dispense the medicine, a noticeboard to note the patient's regime and data, an air purifier? and a seat for one visitor. 

There are rolling side tables available for sharing, and the lights at each cubicle can be adjusted.   

The chemo sessions for each patients last differently. I saw some that last for maybe two hours, while others like me may come for around 5-6 hours. I was basically there for half a day from 8am - 4pm, including all the wait time.

Once done, patients can leave and another will quickly take the cubicle space.

I'm not sure if the chairs are wiped after the patients left before the next patient use it {didn't notice that} but I'm sure the cubicles are cleaned somehow because NUH Cancer Centre {NCIS} is very particular and protective of their cancer patients. 

Blankets are available but you are advised to dress warmly. I chose to wear my cotton Muji pjs, socks and slippers for comfort and used two blankets. Other patients wore normal outing clothes hehe. 


This is what my first chemotherapy session was like:

0815hrs Arrive at hospital
0820hrs Verify ID with counter {registered 1hr earlier on One NUHS app}
0830hrs Check vitals and the pharmacy will prep the medicine
0850hrs Go to Chemotherapy Bay
0900hrs Chemo Bay nurses start to come in
0915hrs Chemo Bay nurse checked verified my ID and stats
0930hrs Toilet break
0940hrs Start scalp cooling cap machine and pre-meds preparation
1000hrs Cannulate and run through with saline
1020hrs Try on cooling caps for correct size. Still got it wrong. Le sigh.
1030hrs Run pre-meds drip for anti-allergy and to protect stomach for 15mins
              Start scalp cooling therapy
1050hrs Right arm started to feel weak and hurt a bit. Only a while.
1105hrs Flush pre-meds with saline
1110hrs Pharmacist came to dispense home meds and Peglasta syringe {to boost 
             white blood cells to fight off infections - will be kept at the Chemo Bay 
             fridge and to collect before going home} 
1120hrs Start Docetaxel drip for 1hr and jabbed Herceptin {thick liquid so 45s jab}
1125hrs Toilet break {unplugged to cooling cap machine but roll drip IV to toilet}
1245hrs Toilet break
1310hrs Start Cyclophosphamide drip for 30mins 
1355hrs Continue with cooling cap therapy for extra 1.5hrs post-chemo 
1540hrs End scalp cooling therapy and take out hand canula
1550hrs Collect meds and leave Chemo Bay
1600hrs Go home


I'll share more on scalp cooling in another post but you can read a brief introduction here.

Before the first scalp cooling session, a nurse will conduct a patient cap size selection to ensure the patients are wearing the correct sized cooling cap to help avoid any patchy areas of hair loss and bald spots following the scalp cooling treatment. 

The nurse that did this with me was friendly and actually very patient. However, the size I ended up with was still the wrong fit, as shown in the cap fitting guidance from the manufactor's guide that came with the machines. If I did not read the guide, I would not have known I was wearing the wrong cap size too.   

S is actually a typical Asian size {maybe because Asians have smaller heads??} but it was still too small for me perhaps due to my thicker hair, and I wore an M as recommended by the nurse. 


After I read the manufacturer's guide nearing the end of the session, I realised that I should have worn a L instead though because my hairline was not fully covered, especially above the ears and behind. Looks exactly like the wrong way to wear it in the guide... right??!

I was quite understandably annoyed / upset when I found out since I wanted the best outcome for this therapy, and worried that if I wore the smaller cap, it did not fit properly and would not have a successful outcome (πーπ) 

I mean, I expect hair loss and understand that even with scalp cooling the success rates in patients for reduced hair loss, not zero hair loss... are about 50 - 70%... but if it starts off badly then I'd have even less hair to "save" for future chemo sessions. Quite heart-pain especially with everything going on and knowing that this could have been easily prevented, you know? 

Anyway the outer cap I wore this time was small and seemed ok. For the next session, I will try a L for the cooling cap but perhaps M will be ok as my hair is much, much thinner.  

Other than the cap fitting hiccup, I did not have much problems with the scalp cooling therapy. Just some slight headache at the beginning, and it was kinda cold.. but not unbearably so. 


Tips:
  • Wear warm and comfortable, especially if you have a long chemo session {ask your oncologist or the nurse navigator for the estimated duration}. 
  • It really does get cold, so don't be afraid to ask for extra blankets if needed. I wore long pants and sleeves pjs, and long socks. Used two blankets but still felt cold, especially at my hands so for the next session I will also bring gloves. Sounds kiasu but I'd rather be comfortable..
  • Bring food and drinks, especially a big water bottle. Important to stay hydrated. I brought a box of snacks, fruits {cut persimmon} and lunch {tomato-based meat pasta} since I knew I was going to be there for a long time over lunch. However, I did not eat my lunch, just the fruits and protein bars since I didn't have much appetite.  
  • There is no water cooler inside the Chemo Bay but the nurses will assist to refill your water. 
  • The nurses can give you water, hot milo and crackers upon request too. However, they are really busy.  
  • I do not think that you can ask them to help you buy food or order delivery food {unless absolutely necessary maybe..?}  
  • I have a bad back and the recliner chair does not provide a good back support so for my next session I will bring a back support pillow too.
  • If you go alone for your session, you might want to use the blue recliner chairs instead of green as they have attached small side tables where you can put your food, drinks, books, mobile, iPad etc. The green chairs do not and the rolling side tables are on a share basis.  
  • Bring enough books or devices to entertain you during the session. 
  • Bring ear plugs and eye mask if you intend to nap during the session. 
  • Do not bring unnecessary valuables and money. 
  • One visitor is allowed at any time. No registration is required but they are not allowed to eat there. 
  • The nurse will assist you to the toilets because of risk of falling. You have to tell them whenever you need to go. 
  • Inform the nurse if you feel any discomfort or pain e.g. body pain, heart ache, fast palpitations, nausea, vomiting etc. during the session. For the first few chemo sessions you might want to sit closer to the nurse's station in the front so that they can monitor you more closely. 
  • Bring a cooler bag with a small ice pack to bring your Peglasta syringe home. It needs to be kept chilled. 

First chemotherapy and Herceptin Jab {including home meds}: S$2,619.40

*****

Follow my breast cancer fight on the blog, Facebook or Instagram {#AiFightsCancer}

Before mastectomy and breast reconstruction surgeries

After mastectomy and breast reconstruction surgeries
Surgical Drains Removal After Mastectomy and Breast Reconstruction 

Adjuvant Chemotherapy and Herceptin Injections